Welcome to FactionForge ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our squad-finding (LFG) tools, participate in our community game servers, and engage with our events.
1. Information We Collect
We may collect information about you in a variety of ways when you use our platform:
- Account & Profile Data: Information you provide when registering, such as your username, email address, password, gaming credentials, and team/squad details.
- Discord & Third-Party Integration Data: If you link your Discord or other gaming accounts, we collect your public profile information, unique IDs, and server membership data (such as server boosting or supporter status) to verify perks and whitelist access.
- Gameplay & Platform Activity: Information regarding your interactions with our LFG system, match statistics, tournament participation, and community server activity.
- Automatically Collected Data: Standard technical logs, including your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing FactionForge.
2. How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use collected information to:
- Operate, maintain, and improve our LFG system and community game servers.
- Process support tiers, server boosting perks, whitelists, and platform features.
- Organize and manage tournaments, prize events, and leaderboards.
- Communicate with you regarding updates, security alerts, support messages, and promotional announcements.
- Monitor and analyze usage patterns and trends to enhance platform security and user experience.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Public Profiles & Spotlights: Information you choose to display publicly—such as squad names, gamer tags, stats, and features on our "Soldier" or squad spotlight pages—will be visible to other platform users.
- Service Providers: We may share data with third-party vendors who assist us in operating our website, hosting our servers, or running our database infrastructure.
- Legal Obligations: We may disclose your information where required by law, court order, or governmental regulation, or to protect the rights, property, or safety of FactionForge, our users, or others.
4. Data Security
We utilize administrative, technical, and physical security measures designed to protect your personal information. While we have taken reasonable steps to secure the data you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.
5. Children's Privacy
FactionForge is not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us so we can take steps to remove such information.
6. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have questions or comments about this Privacy Policy, please reach out to us through our official Discord community or support channels on FactionForge.